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Education Services Terms and Conditions


Thank you for considering learning offerings from Dell Education Services as part of your technical training needs. We invite you to review our catalog or contact your local Dell Education Sales Account Manager to learn more about our wide portfolio of learning for you and your teams. Our global Customer Advisor team is available 24/7 to assist you with all your learning needs

Terms of Service

A full list of our terms of service is available on dell.com.  Please select your country of location. The Education Services Description is located under Support Services in local language.  

Education Training Credits

To learn more about our purchase options please visit our Dell Education Services Purchase Options page

Training Offer Types

Please visit our Training Offer Types page for a full list of our offer types.

Third Party Offerings

Dell may offer to supply products and services that are provided by a third party manufacturer/supplier and that are neither Dell nor Dell EMC-labeled (“Third-Party Offerings”) and may include offerings from Supplier Affiliates using different brands other than “Dell” or “Dell EMC”. Notwithstanding any other provisions herein, Third-Party Offerings are subject to the standard license, services, warranty, indemnity of the third-party manufacturer/supplier (or an applicable direct agreement between Customer and such manufacturer/supplier), to which Customer shall adhere. Even if support fees are invoiced through Supplier, Third-Party Offerings are generally not supported by Supplier and Customer shall contact such third party directly for support (except as otherwise set forth in the applicable terms above). Any warranty, damages or indemnity claims against Supplier in relation to ThirdParty Offerings are expressly excluded.

For Red Hat offerings, see Red Hat’s Enterprise Agreement terms at www.redhat.com/licenses and Training Policies, at https://www.redhat.com/en/about/red-hat-training-policies .