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Click on the arrow tabs below to find the training you need depending on where you are in your learning journey ...

 

  • Earn a Credential to count towards Competency Attainment
  • Deepen Your Knowledge with On Demand Training
  • Stay Current with Recent Portfolio Updates
  • Apply Your Knowledge with Learning Labs and Demos
  • Learn How to Earn a Proven Professional Certification

Select your language and hit 'Go'. Next, select which credential you want to work towards based on your particular area of focus.

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What's next?  After you have earned a CSG Credential we recommend the following activities to continue your enablement journey:

  • Deepen Your Knowledge with On Demand Training: Explore this section to take your knowledge to the next level and access a host of product specific training to drive more sales and maintain that competitive edge. You will also have the opportunity to understand how our quoting and sizing tools can help you increase your productivity by viewing the training within the Tools Enablement tile.
  • Stay Current with Recent Portfolio Updates: Come back to this section each quarter so you are armed with the quarterly accreditation training our Direct Sellers consume in the 'Backstage Pass' as well as to access the latest priority launch information in the 'Technology Spotlight' section.
  • Apply Your Knowledge with Learning Labs and Demos: Take advantage of the opportunity to understand how to successfully deliver technical customer demonstrations to better illustrate Dell EMC's product and/or soltuion capability with our Learning Labs and then practice delivering them in the Demo Center.
  • Learn How To Earn a Proven Professional Certification: Gain more knowledge about the various Certifications available including Technical Architect (TA) and Cloud Architect (CA) Certifications, view and purchase available training to prepare for the proctored exams, take practice tests, schedule your exam, and access exam vouchers.

 

Additional Resources:

Core Client Competency

Click here to learn about the paths available to help your Company achieve a Core Client Competency


Workstation Competency

Click here to learn about the paths available to help your Company achieve a WorkstationCompetency


Client Data Security Competency

Click here to learn about the paths available to help your Company acheive a Client Data Security Competency


Wyse for VDI Competency

Click here to learn about the paths available to help your Company achieve a Wyse for VDI Competency. This Competency replaces the Cloud Client-Computing Competency from the 2018 Program.


Verify your Credentials

If you have already earned a Credential or Certification click here to login to your CertTracker account to verify the active credentials that you hold.  


DEEPEN YOUR KNOWLEDGE AND CONTINUE DOWN YOUR PATH OF DEVELOPMENT WITH A HOST OF AVAILABLE ELECTIVE TRAINING

STAY AHEAD OF THE TECHNICAL CURVE WITH OUR MOST RECENT TRAINING UPDATES

 

APPLY YOUR KNOWLEDGE UTILIZING LEARNING LABS AND THE DEMO CENTER

Learning Labs

The primary aim of a Learning Lab is to help our technical sales makers deliver technical customer demonstrations to better illustrate Dell EMC’s product and/or solution capability.

These courses have been designed to help you:

  • Identify how to schedule and prepare a CSC demo environment prior to conducting a customer demo.
  • Demonstrate the technology for a customer, with a focus on the features, advantages and benefits the technology will bring to the customer's environment.
  • Recognize common questions and objections that may come up during a demonstration and how to deal with them effectively.

 


Demo Center

Demo Center is a cloud based demo platform (https://democenter.dell.com) enabling our teams to demonstrate Dell EMC solutions and technologies easily and effectively to our customers. Provided by Customer Solution Center team, The Demo Center provides both online and offline demos, allowing you to demonstrate to your customer anywhere and anytime that suits you. 

Leverage the Demo Center for demos associated with the Learning Labs below as well as other CSG demos.  To find CSG related demos more quickly on the Demo Center site, select  "Cloud Client Computing" under the Category Filters.