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OptiPlex 9020 All-In-One

OptiPlex 9020 All-In-One

The goal of this training course is to provide field technicians with the information necessary to support the Dell OptiPlex 9020 All-in-One system at customer locations and to prepare technical support agents to accurately and effectively resolve customer inquiries and technical issues. This course also gives an overview of the system BIOS, features, keyboard shortcuts, and safety precautions.


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