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EMBARK ON YOUR JOURNEY TO DELIVERING SERVICES 

THE GATEWAY TO PROFITABILITY, DIFFERENTIATION & MORE

Select your Services Delivery area of focus for training and certification.  Elective training is also available to deepen your portfolio knowledge quarterly with updates to stay ahead of the technical curve and give you the competitive edge to deliver and resell services.

 

  • UNDERSTANDING SERVICES DELIVERY REQUIREMENTS
  • GET TRAINED AND CERTIFIED
  • VIEW THE LATEST UPDATES
  • LEARN ABOUT RESELLING SERVICES

Deliver your own Deploy and Support* Services

Review the Services Delivery Enablement Matrix to:

  • determine competency requirements
  • review knowledge maintenance
  • understand offer collateral and information
  • access tools and resources
  • discover delivery capabilities

 

*Services Support Enablement is only available in select countries.

 

 

What's next?  After you have explored the requirements in the Services Delivery Enablement Matrix, we recommend the following activities to continue your services journey:

  • Understand the training and certification program and scheduling:  Now that you know what's required to deliver services for your chosen competency, you can learn more about the Dell Technologies certification framework, including available Proven Professional certifications and how to register for exams
  • Stay current with recent portfolio updates:  Come back to this section each quarter to stay ahead of the technical curve with our most recent training updates
  • Compliment your portfolio by reselling services:  In this area you will learn how to identify and position the best services opportunities for your customer's solutions
 

Training and certification overview

Understanding the training and certification program scheduling:  Now that you know what's required to deliver services you can learn more about the Dell Technologies certification framework, including available Proven Professional certifications and how to register for exams.

 


Competency-aligned   

Training Plans for Dell Learning Hub

Gain access to competency-aligned courses and labs, certification exam details and practice tests with ease in our Dell Learning Hub.  Choose a plan that best fits your individual or team-wide learning needs.  Simplified purchase options allow for maximum flexibility and tailored learning.


Steps to get Certified

Looking to get certified?  We have provided a step-by-step guide to help you through the process.


Qualifying Associate Exams

The first level of certification is the Associate certification.  Use this document to understand which Associate certification you should take for your desired Specialist track.


View your Certification Badges

After achieving your certification, share your accomplishments with the world.  Check out this location to view and share your certification badges.


Learn more about Education Services

Check out the Education Services home page to see what other learning opportunities are available for you.


Stay current with recent portfolio updates

Come back to this section each quarter to stay ahead of the technical curve with our most recent services competency updates

 

 

Select a portfolio to understand recent product and solution announcements:

  • Converged/Hyper-converged
  • Data Protection
  • Networking
  • Server
  • Storage
  • Client

 

 

 

 

 

 

 

 

 

 

 

 

VxRail
October 2022 New Skills Maintenance VxRail 7.0.410 Recorded Knowledge Transfer [ESCPXD04917]
New Additional Training AMD Pensando DPU Overview Recorded Knowledge Transfer [ESCPXD04916]
Updated Training VxRail 7.0.XXX Feature - REST API [ES102CPX02009]
New Training VxRail 7.0.XXX Implementation - Internal and Partner Tasks [ESCPXD04161]
New Skills Maintenance CloudIQ – VxRail MyVxRail EOL-10 Report Recorded Knowledge Transfer [ESCPXD04684]
New Skills Maintenance CloudIQ - VxRail Host Level Performance Launch to Pre-Built Report Recorded Knowledge Transfer [ESCPXD04683]
New Skills Maintenance CloudIQ - VxRail Host Details View Recorded Knowledge Transfer [ESCPXD04574]
New Training VxRail 7.0.XXX Installation and Implementation [ESCPXD04468]
New Skills Maintenance VxRail Add ADC Version to CIQ Support Portal Recorded Knowledge Transfer [ESCPXD04507]
July 2022 New Skills Maintenance CloudIQ - VxRail Health Score Updates Recorded Knowledge Transfer [ESCPXD04431]
New Skills Maintenance VxRail Virtualization View Summary Banner Recorded Knowledge Transfer [ESCPXD04384]
New Skills Maintenance VxRail 7.0.400 Recorded Knowledge Transfer [ESCPXD04472]
New Skills Maintenance VxRail Add ADC Version to CIQ Support Portal Recorded Knowledge Transfer [ESCPXD04507]
April 2022 New Skills Maintenance VxRail 7.0.360 Recorded Knowledge Transfer [ESCPXD04248]
New Skills Maintenance CloudIQ – VxRail Intelligent Multi-system Updates Engineering Recorded Knowledge Transfer [ESCPXD04178]
New Skills Maintenance VxRail 7.0.350 Recorded Knowledge Transfer [ESCPXD03894]
January 2022 New Skills Maintenance VxRail CloudIQ Virtualization View Recorded Knowledge Transfer [ESCPXD03762]
New Skills Maintenance VxRail 7.0.320 Recorded Knowledge Transfer [ESCPXD03628]

 

 

 

 

 

 

 

 

 

 

 

 

PowerProtect Data Manager Series Appliances
Courses to be announced on Enablement Matrix Page in Q4

 

 

 

 

 

 

 

 

 

 

Modular Infrastructure
October 2022 no updates

 

 

MX Modular Infrastructure
October 2022 no updates

 

 

PowerEdge Server
October 2022 no updates

 

 

vSAN Ready Nodes
October 2022 no updates

 

 

ECS
October 2022 New Skills Maintenance ECS 3.8 Recorded Knowledge Transfer [ESSTGD04565]

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Unified Workspace
October 2022  No updates

 

 

Compliment your portfolio by Reselling Services

 

Resell Dell Technologies Services:  If your role is aligned to Sales or Presales, learn how to identify and position the best Services opportunities for your customer's solutions

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TRT/Program Tracker

Allows Partners to monitor their training and revenue achievements

(Only nominated contacts will have access)


Channel Services Helpdesk

Services Partner onboarding, delivery tools access, authorizations and entitlements, competency tracking and services training requirements


Partnering with Services

Learn the latest about Services rebates, incentives, and delivery opportunities to grow your profitablity. 


Training Reference Guide

Documents about the training and competencies available.


Partner Portal

Central access to information and tools

Click here to learn how to navigate the Services section of Partner Portal


Online Partner Support

Assistance with Deal Registration, Solution Configurator, Partner Program Benefits, and more