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EMBARK ON YOUR JOURNEY TO DELIVERING SERVICES 

THE GATEWAY TO PROFITABILITY, DIFFERENTIATION & MORE

Select your Services Delivery area of focus for training and certification.  Elective training is also available to deepen your portfolio knowledge quarterly with updates to stay ahead of the technical curve and give you the competitive edge to deliver and resell services.

 

Click on the arrow tabs below to find the information you require for your services journey ...

  • UNDERSTANDING SERVICES DELIVERY REQUIREMENTS
  • GET TRAINED AND CERTIFIED
  • VIEW THE LATEST UPDATES
  • LEARN ABOUT RESELLING SERVICES

Deliver your own Deploy and Support* Services

Review the Services Delivery Enablement Matrix to:

  • determine competency requirements
  • review knowledge maintenance
  • understand offer collateral and information
  • access tools and resources
  • discover delivery capabilities

 

*Services Support Enablement is only available in select countries.

 

 

What's next?  After you have explored the requirements in the Services Delivery Enablement Matrix, we recommend the following activities to continue your services journey:

  • Understand the training and certification program and scheduling:  Now that you know what's required to deliver services for your chosen competency, you can learn more about the Dell Technologies certification framework, including available Proven Professional certifications and how to register for exams
  • Stay current with recent portfolio updates:  Come back to this section each quarter to stay ahead of the technical curve with our most recent training updates
  • Compliment your portfolio by reselling services:  In this area you will learn how to identify and position the best services opportunities for your customer's solutions
 

Training and certification overview

Understanding the training and certification program scheduling:  Now that you know what's required to deliver services you can learn more about the Dell Technologies certification framework, including available Proven Professional certifications and how to register for exams.

 


Competency-aligned   

Training Plans for Dell Learning Hub

Gain access to competency-aligned courses and labs, certification exam details and practice tests with ease in our Dell Learning Hub.  Choose a plan that best fits your individual or team-wide learning needs.  Simplified purchase options allow for maximum flexibility and tailored learning.

 

 


Steps to get Certified

Looking to get certified?  We have provided a step-by-step guide to help you through the process.

 

 


Qualifying Associate Exams

The first level of certification is the Associate certification.  Use this document to understand which Associate certification you should take for your desired Specialist track.


 

 

View your Certification Badges

After achieving your certification, share your accomplishments with the world.  Check out this location to view and share your certification badges.

 

 


Learn more about Education Services

Check out the Education Services home page to see what other learning opportunities are available for you.


Stay current with recent portfolio updates

Come back to this section each quarter to stay ahead of the technical curve with our most recent services competency updates

 

 

Select a portfolio to understand recent product and solution announcements:

  • Converged/Hyper-converged
  • Data Protection
  • Networking
  • Server
  • Storage
  • Client

 

 

 

 

 

 

 

 

PowerFlex rack
April 2022 Updated Training PowerFlex rack RCM Upgrades [ES502CPX01942]
Updated Training PowerFlex rack Hardware Expansion [ES502CPX01941]
Updated Training PowerFlex 3.6 Administration [ES102CPX01822]
Updated Training PowerFlex 3.6 Concepts [ES102CPX01820]
Updated Training PowerFlex 3.6 Implementation [ES102CPX01821]
Updated Training PowerFlex rack Administration [ES133CPX00069]
January 2022 New Skills Maintenance System Configuration Reporter (SCR) January 2022 Release Recorded Knowledge Transfer [ESCPXD03939]
Updated Training PowerFlex rack Concepts [ES131CPX00059]
October 2021 Updated Training PowerFlex Manager 3.7 Concepts [ES102CPX01878]
Updated Training PowerFlex Manager 3.7 Installation and Implementation [ES502CPX01963]
New Skills Maintenance RecoverPoint For Virtual Machines (RP4VM) 5.3 SP2 on the PowerFlex rack Recorded Knowledge Transfer [ESCPXD03568]
New Skills Maintenance PowerFlex 15G Nodes Recorded Knowledge Transfer [ESCPXD03560]
New Skills Maintenance PowerFlex Manager 3.8.0 Enhancements Recorded Knowledge Transfer [ESCPXD03603]
New Skills Maintenance PowerFlex Management Controller (PFMC) 2.0 Recorded Knowledge Transfer [ESCPXD03428]
New Skills Maintenance Integrated Data Protection with PowerFlex rack Recorded Knowledge Transfer [ESCPXD03575]
New Skills Maintenance PowerFlex 3.6 & PowerFlex Manager 3.7 Differences [ESCPXD03256]
New Skills Maintenance Dell EMC CSI Driver For PowerFlex v2.0 Recorded Knowledge Transfer [ESSTGD03566]
July 2021 New Skills Maintenance PowerFlex rack L3 Routing between SDC and SDS and Multitenancy with Spine Leaf Architecture Recorded Knowledge Transfer [ESCPXD02992]
New Skills Maintenance PowerFlex appliance and rack Hardware, System and Platform Support Recorded Knowledge Transfer [ESCPXD02935]
New Skills Maintenance PowerFlex appliance and rack Support for Hypervisor, Compatibility and LCM Mode Expansion Recorded Knowledge Transfer [ESCPXD02951]
New Skills Maintenance PowerFlex rack and appliance Controller Modernization Recorded Knowledge Transfer [ESCPXD02938] 
New Skills Maintenance PowerFlex System Technical Requirements Recorded Knowledge Transfer [ESCPXD02993]
New Skills Maintenance Cisco and Dell switch Refresh on PowerFlex appliance and rack Recorded Knowledge Transfer [ESCPXD02953]
New Skills Maintenance PowerFlex 3.6 Recorded Knowledge Transfer [ESCPXD02995]

 

 

PowerFlex Appliance
April 2022 Updated Training PowerFlex 3.6 Administration [ES102CPX01822]
Updated Training PowerFlex 3.6 Concepts [ES102CPX01820]
Updated Training PowerFlex 3.6 Implementation [ES102CPX01821]
January 2022 Updated Training PowerFlex appliance Implementation [ES502CPX01965]
Updated Training PowerFlex appliance Concepts [ES101CPX01933]
Updated Training PowerFlex appliance Installation [ES502CPX01934]
Updated Training PowerFlex appliance and PowerFlex Manager 3.7 Administration [ES102CPX01935]
October 2021 New Skills Maintenance PowerFlex 3.6 & PowerFlex Manager 3.7 Differences [ESCPXD03256]
New Skills Maintenance Dell EMC CSI Driver For PowerFlex v2.0 Recorded Knowledge Transfer [ESSTGD03566]
New Skills Maintenance PowerFlex 15G Custom Node Recorded Knowledge Transfer [ESCPXD03423]
New Skills Maintenance Network Templates for PowerFlex appliance & PFxM Managed Switch FRU Procedure Recorded Knowledge Transfer [ESCPXD03601]
New Skills Maintenance PowerFlex Management Controller (PFMC) 2.0 Recorded Knowledge Transfer [ESCPXD03428]
New Skills Maintenance PowerFlex Manager 3.8.0 Enhancements Recorded Knowledge Transfer [ESCPXD03603]
New Skills Maintenance PowerFlex 15G Nodes Recorded Knowledge Transfer [ESCPXD03560]
Updated Training PowerFlex Manager 3.7 Installation and Implementation [ES502CPX01963]
Updated Training PowerFlex Manager 3.7 Concepts [ES102CPX01878]
July 2021 New Skills Maintenance PowerFlex appliance and rack Hardware, System and Platform Support Recorded Knowledge Transfer [ESCPXD02935]
New Skills Maintenance PowerFlex appliance and rack Support for Hypervisor, Compatibility and LCM Mode Expansion Recorded Knowledge Transfer [ESCPXD02951]
New Skills Maintenance PowerFlex rack and appliance Controller Modernization Recorded Knowledge Transfer [ESCPXD02938] 
New Skills Maintenance PowerFlex System Technical Requirements Recorded Knowledge Transfer [ESCPXD02993]
New Skills Maintenance Cisco and Dell switch Refresh on PowerFlex appliance and rack Recorded Knowledge Transfer [ESCPXD02953]
New Skills Maintenance PowerFlex 3.6 Recorded Knowledge Transfer [ESCPXD02995]

 

 

Avamar
October 2021 New Skills Maintenance New Additional Training: AVE_scale [ESDPSD03599]

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

PowerEdge Server
July 2021 New Training Dell EMC PowerEdge R650xs and R750xs Concepts [ESSVRD02789]
Dell EMC PowerEdge R650xs Feature Differences [ESSVRD02790]
Dell EMC PowerEdge R750xs Feature Differences [ESSVRD02791]
Dell EMC PowerEdge R650xs Administration - Cabling [ESSVRD02793]
Dell EMC PowerEdge R750xs Administration - Cabling [ESSVRD02794]
Dell EMC PowerEdge 15G Intel PERC Administration [ESSVRD02779]
Dell EMC PowerEdge 15G Liquid Cooling Concepts, Features and Administration [ESSVRD02773]
Dell EMC PowerEdge 15G Intel Memory Feature Differences, Installation and Administration [ESSVRD02774]
Dell EMC PowerEdge 15G Configuration Validation Features and Administration [ESSVRD02777]
Dell EMC PowerEdge C6520 Concepts [ESSVRD02802]
Dell EMC PowerEdge C6520 Feature Differences [ESSVRD02781]
Dell EMC PowerEdge C6520 Administration [ESSVRD02782]
Dell EMC PowerEdge C6520 Administration - Cabling [ESSVRD02783]
Dell EMC PowerEdge R650, R750, R750xa Concepts [ESSVRD02798]
Dell EMC PowerEdge R650 Feature Differences [ESSVRD02801]
Dell EMC PowerEdge R750 Feature Differences [ESSVRD02761]
Dell EMC PowerEdge R750xa Feature Differences [ESSVRD02799]
Dell EMC PowerEdge R650, R750, R750xa Administration [ESSVRD02763]
Dell EMC PowerEdge R650 Administration - Cabling [ESSVRD02764]
Dell EMC PowerEdge R750 Administration - Cabling [ESSVRD02766]
Dell EMC PowerEdge R750xa 3D System Design [ESSVRD02772]
Dell EMC PowerEdge R450 and R550 Administration [ESSVRD03069]
Dell EMC PowerEdge R450 and R550 Concepts [ESSVRD03067]
Dell EMC PowerEdge R450 Feature Differences [ESSVRD03070]
Dell EMC PowerEdge R550 Feature Differences [ESSVRD03068]
Dell EMC PowerEdge XR11 and XR12 Concepts [ES301SVR01255]
Dell EMC PowerEdge XR11 and XR12 Deployment [ESSVRD03091]
Dell EMC PowerEdge XR11 and XR12 Platform Administration [ESSVRD03088]
Dell EMC PowerEdge XR11 Administration - Cabling [ESSVRD03089]
Dell EMC PowerEdge XR11 Feature Differences [ESSVRD03136]
Dell EMC PowerEdge XR12 Administration - Cabling [ESSVRD03090]
Dell EMC PowerEdge XR12 Feature Differences [ESSVRD03087]

 

 

Metro Node
April 2022 New Skills Maintenance Metro node 7.0 Differences
July 2021 Exam Update  

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Compliment your portfolio by Reselling Services

 

Resell Dell Technologies Services:  If your role is aligned to Sales or Presales, learn how to identify and position the best Services opportunities for your customer's solutions

 

 

 

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TRT/Program Tracker

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(Only nominated contacts will have access)


Channel Services Helpdesk

Services Partner onboarding, delivery tools access, authorizations and entitlements, competency tracking and services training requirements


Partnering with Services

Learn the latest about Services rebates, incentives, and delivery opportunities to grow your profitablity. 


Training Reference Guide

Documents about the training and competencies available.


Partner Portal

Central access to information and tools

Click here to learn how to navigate the Services section of Partner Portal


Online Partner Support

Assistance with Deal Registration, Solution Configurator, Partner Program Benefits, and more