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SERVICES OVERVIEW

 

COURSE TITLE DESCRIPTION OTHER LANGUAGES
Partnering with Services
This training is designed to explain services alignment with the Dell EMC Partner Program, discuss how rebates drive partner profitability and describe the benefits of obtaining Services Competencies.

Chinese French German

Japanese Korean Portuguese

Spanish

How to Win with Services Training
Identify how services accelerate profitability.

Chinese  French German

Japanese Korean

Portuguese Spanish

 

 

 

SERVICES PORTFOLIO

 

COURSE TITLE DESCRIPTION OTHER LANGUAGES
Dell Technologies Services Sales Overview for Channel
Overview of the Dell Technologies Services portfolios for Channel Sales And Partners.

Chinese French German

Japanese  Korean

Portuguese Spanish

Enterprise Support Services Sales Overview Deep dive on our enterprise support portfolio, including how to identify Services opportunities and position the best solution for your customer.

Chinese   French  German

Japanese  Korean

Portuguese Spanish

Client Support Services Sales Overview Deep dive on our client support portfolio,  including how to identify Services opportunities and position the best solution for your customer.

Chinese  French German

Japanese Korean

Portuguese Spanish

ProDeploy Enterprise Suite Sales Overview The course provides an overview of the ProDeploy Enterprise Suite.

Chinese French German

Japanese Korean

Portuguese Spanish

Client Deployment Services Sales Overview Deep dive on our deployment portfolio including how to identify opportunities and how to sell.

Chinese French German

Japanese Korean 

Portuguese Spanish

 

 

CONSULTING SERVICES

 

NOTE:  These videos are available in language.  Use the CC option and select your language using the settings option.

COURSE TITLE DESCRIPTION
Partner Service Opportunities with Consulting Advisory Services​ Partner Training module that outlines the value to partners by leveraging Dell Consulting Advisory Services to augment their own offerings and assist them in driving IT transformation and key projects.​
Partner Service Opportunities with Consulting Cyber Recovery Advisory Services​ Partner training video on the value of Cyber Recovery Advisory Services and Implementation Services that have been developed to help architect and accelerate adoption of the Cyber Recovery Solution.​
Partner Service Opportunities with Consulting Workforce Persona Services​ .Partner training module on the value and positioning of how Workforce Persona Services can optimize user experience and drive improvement for End User Compute.​
Partner Service Opportunities with Consulting Adoption & Change Management Services​ Partner training video on the value of the Adoption & Change Management Consulting service to provide successful roll-out of IT projects. ​

 

 

RESELLING SERVICES

 

COURSE TITLE DESCRIPTION OTHER LANGUAGES
Services for PowerStore This course provides an overview of the available services for PowerStore. Chinese Japanese
Infrastructure Managed Services
This course has been designed to help you articulate the IMS strategy and offer set and how it fits within Dell Technologies.
None available
Residency Sales Overview
By the end of this training you should be able to ask questions to identify a Residency opportunity, articulate what Residency is and the difference between transitional & operational Residency Services, discuss at a high level how Residency solves customer pain points and describe the features and benefits of Residency Services in detail.

Chinese French German

Japanese Korean

Portuguese Spanish

Services for Converged Infrastructure & Hyper Converged Infrastructure Sales Overview
By the end of this training you should be able to identify services aligned to CI/HCI, and articualte the value prop, including how these services can solve customer challenges.

Chinese French German

Japanese Korean

Portuguese Spanish

PC as a Service Sales Overview
This course provides an overview of the PC as a Service (PCaaS) solution. Topics include industry trends, Dell's POV, PCaaS basics, and how to engage specialist resources.

 Chinese French German

Japanese Korean

Portuguese Spanish